Highly Skilled Installers Do Your Job 100% Unequivocally RIGHT
We Meticulously Train Our Installers To Provide World-Class Workmanship… AND Customer Service.
What do you think is the most common reason that exterior remodeling fails?
Most people believe it’s low-quality products. But that’s actually the second most common reason for remodeling problems.
The #1 reason for remodeling failure? SLOPPY INSTALLATION.
Many companies will outsource your installation to cheap day laborers and inexperienced subcontractors. These are the guys that have no proper training, no vetting, no customer-service skills… and, honestly, no concern whether your job gets done right.
At Clemens, we take the polar-opposite approach to installation. We don’t hire whoever is cheapest. We don’t stick unqualified, unenthused day laborers on your project. Our installers are highly trained, supremely talented, extraordinarily passionate, and “Mr. Rogers” friendly.
Here’s what you need to know about our installation…
In-House Training Center
We take training VERY seriously. So seriously that we’ve built a private 60’x60’ installation-training facility in our warehouse.
In our “Installation Batcave,” our craftsmen are constantly honing their skills. You’ll find us consistently training to master the latest and greatest workmanship techniques. Once a year, as part of our company-wide training, we even shut down the company for a full week to do comprehensive hands-on training with all our installers.
Specialized Crews For Each Service
Each Clemens installer specializes in a particular service. We don’t have someone replacing a roof on Tuesday, installing windows on Wednesday, and putting up siding on Thursday. Our approach lets each member of our crew focus 100% of their attention on their specific craft. Day in. Day out. 24/7/365.
What does this mean for you? You get premium installation from actual SPECIALISTS. So rest easy. The craftsmen that perform your installation are genuine authorities in the type of exterior remodel you need.
Hiring Based On Attitude
Skills and talent are important. But what we really evaluate new hires on is ATTITUDE.
That’s why when we need to bring on new installers, we look for people who share our Core Values [Core Values]. The kind of people who genuinely love helping others. The kind of people who give 100% every single second of every single day.
If we had to choose between a home-improvement greenhorn and an ornery industry vet? We’ll take the greenhorn 100 times out of 100. We have the training procedures in place to be able to transform just about anyone into a world-class installer. But what we CAN’T do is “train” the bad attitude out of someone.
When we bring on a new hire, we stick them in our training facility and develop their skill set to meet our rigorous standards. We have them shadow a Lead Installer on jobsites so they can see the EXACT right way to do things. And we do anything and everything to make certain they THRIVE as a Clemens Home Solutions installer.
Bottom line: Our installers are trained, skilled, and passionate. Most importantly, they’re “people” people. You’ll love how respectful and friendly they are from the moment they arrive at your home.
Installation – Satisfied Customer Our 100% Money-Back Guarantee To You
We stand behind the work we do for you. It’s just that simple.
That’s why we protect your investment with the Clemens Guarantee. This is our pledge to you that if you experience an installation-caused issue, we’ll fix it at absolutely no cost to you. And if for some reason we can’t resolve the issue, we’ll refund you 100% of your money.
Why? Because it’s the RIGHT thing to do.
At the end of the day, you’re hiring us to deliver excellent results. We take that responsibility seriously.
We’ve had our money-back guarantee in place since we opened in 1998—and we’ve never had to use it. The honest truth is that we just don’t make “unfixable” mistakes. But still… isn’t it nice knowing you have the ULTIMATE “insurance policy” in your back pocket?