The Clemens Guarantee Is Simple: If We Mess Up, We Fix It—For Free.

And If We Can’t Correct The Problem? We’ll Refund 100% Of Your Money.

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What does the word “guarantee” actually mean these days? After all, EVERYTHING comes with a guarantee. And nowhere is this truer than in the remodeling industry.

Companies LOVE to advertise lengthy installation guarantees and warranties. But when you read the fine print, you see the only thing that’s guaranteed are loopholes and “gotchas.”

Some common issues with typical installation guarantees:

  • Prorated Coverage: Many installation guarantees/warranties cover less and less over time.
  • Exclusions Galore: The guarantee may not cover critical aspects of the installation.
  • Trip Charges: Some companies charge you a service fee just to come out and look at the problem.
  • Finger-Pointing: If there is a workmanship issue, the contractor may try to blame the manufacturer’s products. Then the manufacturer will blame the contractor. YOU get caught in a game of Accountability Hot Potato.

The Clemens Guarantee Is Your TRUE, No-Nonsense Protection

At Clemens Home Solutions, we like to make your life easy. That’s why our Clemens Guarantee provides you with genuine, no-strings, no-loopholes protection on workmanship.

How it works is really simple. After we complete the installation, you are automatically covered by the Clemens Guarantee. This protects you as follows:

  • If a problem occurs because of our installation, we’ll come back and fix it ASAP. No prorating. No trip charges. No finger-pointing.
  • If we can’t fix the issue for some reason, we will refund your entire purchase. EVERY. SINGLE. CENT.

Like we said… simple!

We aren’t afraid to stand behind the work we do for you. It’s just the right thing to do.

But here’s the truth. We’ve been in business since 1998. We’ve completed over [15,000] exterior remodels in East Central Indiana.

We’ve had to refund a customer’s money exactly ZERO times.

Do we make the occasional mistake? Sure. No one is perfect.

But we’re home to the Indiana’s Top Installers in the state. Our crews are utterly meticulous, precise, and skilled. They’re the dictionary definition of “perfectionist.” So in the EXTREMELY rare case our workmanship hasn’t been 100% exactly right the first time, it’s always been an issue we can easily fix.

Still, though… isn’t it nice to know your project is protected by the ultimate “insurance policy”?

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Clemens Guarantee FAQ

 

What Is The Clemens Guarantee?
Our promise to you that we’ll fix any installation issue at ZERO cost to you. If we can’t fix the issue, we refund 100% of the money you paid us for the project.
What Do You Mean By An “Installation Issue You Can’t Fix”?
Any installation work that we performed that causes a problem. This does not include issues caused by the products and materials themselves. In those cases, we go through the manufacturer warranty to replace the faulty product.
How Often Do “Non-Fixable” Problems Occur?
Truthfully? Never. We’ve been in business since 1998—and we’ve never had to refund a customer’s money. The money-back guarantee is simply your ultimate “Last Line Of Defense” in case the impossible happens (i.e., we can’t correct the problem).
How Long Is The Clemens Guarantee Good For?
Officially, it’s 15 years. But honestly, we’ll come back and fix an installation issue even after that. When you choose Clemens, you’re a Clemens customer for LIFE.
How Often Do You Get Callbacks?
VERY rarely. We utilize the top installation practices and industry-leading materials. Our motto is “Done once, done right… done for GOOD.”
How Do You Know If The Problem Is Caused By Installation Or Products?
We’ll perform an in-depth analysis of the problem area to determine the root cause. We’ll review our findings with you and explain what’s causing the issue.
Are There Any Exclusions To The Clemens Guarantee?
Only reasonable ones…
  • Weather-related damage and “acts of God”
  • Normal wear and tear
  • Damage due to the age of the products
  • Damage caused by other companies

Bottom line: If it’s something we did, it’s something we handle. No excuses. No exceptions. No finger-pointing.
Just pure, peace-of-mind protection.

“A+ experience, the professionalism of this company is top notch! Tim's salesmanship is outstanding. He even stopped by the day Mike and Nathan were here working to check on everything. Mike and Nathan are such a pleasure to work with. They are pleasant, friendly and hardworking! They know what they are doing! They left the job site immaculate! It is so hard to find contractors that come back and are on time! There is no worries with this company! We love you Clemens!”

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It’s About P.R.I.D.E.

Choose The Contractor That Takes PRIDE In Doing Your Job 100% Right

Our 5 core values ensure you pleasant, premium-quality exterior remodeling.

Pride

We hold ourselves 100% accountable for your experience and results.

Relationship

The key to remodeling success is a strong customer-contractor bond.

Integrity

Honesty is the ONLY policy. We do what we say and follow through.

Diligence

Working hard, earnestly, and with impeccable attention to detail is our calling card.

Excellence

We WILL perform our job to the highest possible caliber. That’s a promise.

“Professional, dependable, punctual, thorough, and honest! We are extremely happy with the work. Clemens Home Solutions arrived on time and left the premises very clean.”

See What Our Customers Have to Say!