Window FAQ

Q: What Is Clemens Home Solutions?

We’re a family-owned exterior remodeling company based in Muncie, Indiana. We serve Delaware County, Madison County, and the surrounding areas. Visit our Services Areas page for a list of towns and cities where we work.

Q: What services do you provide?

We perform the following kinds of exterior remodeling… Window Replacement Roof Replacement Gutter Installation Gutter Guard Installation Door Installation Sliding Installation

Q: Why Should I Choose Clemens Home Solutions Over Another Company?

We’re the top-rated contractor in East Central Indiana. Out of hundreds of online reviews, we maintain a perfect 5-star rating. Our “secret sauce”? We’re a contractor that genuinely CARES about our customers. Remodeling your home is a big deal—we take that responsibility seriously.

Q: What Are Your Prices?

We’re not interested in providing the lowest price. We insist on giving you the best VALUE for your money. This means that you CAN find contractors who will quote you a cheaper price on inferior products and workmanship. But it also means that we do NOT inflate our prices like some of the national companies do. Bottom line: Our quotes align with what it takes to do your job absolutely, unequivocally RIGHT. No more. No less.

Q: Do You Offer Financing?

Yes. Our diverse financing means we have the perfect payment plan for you. Explore our Financing page for more details.

Q: Do You Offer Any Kind Of Discount Or Special?

Yes, we rotate several specials throughout the year. We also offer two specials that are ALWAYS on the menu: Dream Vacation Getaway: Earn a special vacation voucher with the purchase of a qualifying project. Go on that dream getaway you’ve always dreamed of! Hoosier Heroes Discount: Veterans, military members, and first-responded get a free $250 Visa gift card with a qualifying project. Veterans receive an ADDITIONAL $250 Cabela’s gift card from CertainTeed with the purchase of a new roof! Visit our Specials page for more details.

Q: What Is Your Stance On Sales Pressure?

We can’t stand it! Instead of high pressure and sales tricks, we prefer to educate you on your options. We sit down with you and take the time to LISTEN. We’ll work with you to determine the exact right solution for your needs and budget. No arm-twisting. No sales games. No nonsense.

Q: Who, Exactly, Will Be Performing My Installation?

Manufacturer-trained, highly skilled installers. We take installer training seriously. We’ve even built our own private facility where our crews can learn, grow, and hone their techniques. Visit this page for more details about who will be working on your home: Indiana’s Top Installers.

Q: What Are Your Warranties?

We only install products that come with the industry’s strongest warranties. For example: Our gutter protection comes with a Lifetime No-Clog Guarantee, and our roofing comes with a comprehensive 50-Year Warranty. But what really sets us apart is our Clemens Guarantee. This is our promise that we’ll ALWAYS fix an installation-related issue at ZERO cost to you. And if we can’t resolve the issue? We refund 100% of your money. That’s peace of mind that is hard to come by in this industry.

Q: Do You Have A Showroom I Can Visit?

Yes. In our showroom, you can see actual product samples and speak with a friendly Project Consultant. Showroom Location: 2222 S Madison St. Muncie, IN 47302 Showroom Hours: Mon-Fri: 9am-5pm Feel free to set an appointment or stop by during business hours!

Question 1

Why Choose Clemens Home Solutions For Window Replacement?

Accepted Answer

We’ve been serving Indiana since 1998. In that time, we’ve provided outstanding results for thousands of homeowners. In addition to our experience, homeowners choose us because we insist on doing things the RIGHT way. That means ZERO corner-cutting, ZERO substandard materials, and ZERO pricing games. We do what’s best for you. Period.

Question 2

What’s So Special About Your Windows?

Accepted Answer

Clemens vinyl replacement windows are custom-engineered right here in Indiana—FOR Indiana. Our special double-pane glass achieves triple-pane energy performance… without triple-pane problems like tinting and bowing.

Question 3

What Do Your Replacement Windows Cost?

Accepted Answer

Our special double-pane windows achieve triple-pane performance ratings… but without the triple-pane price tag. That means our windows provide you with optimum efficiency for the best possible investment. Our prices align with what it takes to pull off your project right. Period. We don’t claim to be the cheapest. But we also REFUSE to inflate our costs. When you choose Clemens, you choose maximum VALUE. That’s our promise. We also offer excellent financing that can secure you payments as low as $2 per day! Visit our financing page for more details.

Question 4

What Is The Clemens Worry-Free Guarantee?

Accepted Answer

Our ironclad promise to you that we’ll fix ANY installation-related issue at no charge to you. No fine print. No runaround. No exclusions. And if we can’t make things right? We’ll refund 100% of your money. That’s peace of mind you can’t find with any other window company in the Muncie area. Find out more on our Clemens Guarantee page.

Question 5

Who, Exactly, Will Be Installing My Windows?

Accepted Answer

Trained, experienced in-house installers. Our installation crews are employees instead of subcontractors, so we’re in FULL control of the quality of workmanship. For all the details about who will be replacing your windows, visit our Indiana’s Top Installers page.

Question 6

How Do I Know If A Window Is Energy Efficient?

Accepted Answer

The easiest way to tell is whether the window is ENERGY STAR® certified. If it is, that means it meets or exceeds ENERGY STAR’s efficiency for the specific region. If you want to dig a little deeper, you can read a window’s NFRC label. This label is attached to most windows and breaks down energy and performance into different categories. We explain what these ratings mean on our Window Efficiency page.

Question 7

What Is The Best Material For Home Replacement Windows?

Accepted Answer

We believe it’s high-quality vinyl. Premium vinyl windows offer optimal value, superior performance, and minimal upkeep. Wood windows are beautiful… but need a ton of maintenance. Aluminum windows are inexpensive… but provide poor energy efficiency. Fiberglass windows are durable… but are pricey and require regular painting. Premium vinyl windows like ours provide the biggest bang for your buck—hands down. They require virtually zero maintenance, deliver top-notch efficiency, perform for decades, and offer curb appeal that endures.

Question 8

Are You High-Pressure?

Accepted Answer

Not at all! We’re the kind of company that prefers customer education over obnoxious solicitation. We provide straightforward advice and an honest price. It’s just that simple.

Question 9

Are You Running Any Specials Right Now?

Accepted Answer

Yes. Our current specials include the following… Dream Vacation Getaway Earn a special vacation voucher with the purchase of a qualifying project. Go on that dream getaway you’ve always dreamed of! Visit our Destination Motivation page for more details. Hoosoer Heroes Discount Veterans, military members, and first-responded get a free $250 Visa gift card with a qualifying project. Veterans receive an ADDITIONAL $250 Cabela’s gift card from CertainTeed with the purchase of a new roof! $2-Per-Day Financing With approved credit, you can secure payments as low as $2 per day! For more details about ways you can save, visit our Specials page.

Question 10

Where In Indiana Do You Provide Window Replacement?

Accepted Answer

We’re located in Muncie and serve all of East Central Indiana, including Delaware County and Madison County. For a list of specific cities and towns, visit our Service Areas page.

Question 11

Are Your Window Estimates Free?

Accepted Answer

Absolutely. The price we quote is also firm and locked in for a full year. Contact us today to schedule your no-pressure, no-obligation estimate.

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