If You Say It, We Believe It

Mar 29, 2024

Best home remodeling for exteriors in Indiana by Clemens Home Solutions

Our Anti-Gaslighting Policy: If You Say That
There’s An Issue, Then There’s An Issue

Every Company Should Adopt This Policy Based
On Trust And Respect For Their Fellow Man

When you hire an East Central Indiana home remodeling company to transform the exterior of your home, it’s important that you mesh with the company.

Quality service and excellent products are important, but when you walk away feeling disrespected, it can leave you questioning yourself when all you had was a genuine concern.

But what if you could have it all? What if you found a company that showed you respect, took accountability, and delivered exceptional results?

The answer is PRIDE.

At Clemens Home Solutions, PRIDE is a word that is not boastful or arrogant because it’s not about our satisfaction – it’s about yours. We use this acronym to describe our process of taking Personal Responsibility In Delivering Excellence.

Our process to ensure that we execute everything with PRIDE in mind is comprehensive and built on values that will always be relevant.

No Excuses! We Take Accountability For Everything We Do

Accountability is such a key value for companies you invite into your home. But so many contractors brush anything under the rug they can get by with.

It sounds to us like those contractors have the wrong type of pride.

At Clemens Home Solutions, we take full responsibility for everything we do. All you need to do is ask – and we take you at your word. Whether it’s a mistake in a siding installation or a broken goose statue, we will fix it.

You read that right. We once broke a poor goose statue in Indianapolis, and instead of brushing the incident off, we took him to our workshop.

Sure, that’s a fun story that we’ll tell the grandkids one day, but trust us, it was not for show.

No matter how small a mistake may seem, we take it seriously.

It’s Not About The Show

It’s easy to talk the talk, but unless we walk the walk, our words are empty.

We use our blessings to give back to the community by investing our time, money, and resources into causes close to our hearts.

It is important to us to shine a light on amazing organizations. That’s why we partner with programs that are positively impacting the world.

Feed the Hungry has our heart as they provide food to over 400,000 children annually in 92 countries. We also team up with our sheriff’s department to give to our local D.A.R.E. program, which helps kids learn and practice good decision-making skills.

The reason we share the charities we contribute to is so others can do the same if they wish to give back.

We deeply admire, with equal fervor, the people who operate these charities and those who gain comfort from them. Respect for all is just another part of the culture here at Clemens Home Solutions.

Respect Has Nothing To Do With Opinions

It’s easy to respect someone who shares the same beliefs and values as you do, especially when nothing ‘negative’ ever comes up. But when an issue arises, that’s when true colors are shown.

At Clemens Home Solutions, we show you respect and believe your claims, no matter what.

The main reason that we trust you and accept your word is because we believe everyone deserves respect. That’s why we offer long consultations so that we have time to actively listen to what you have to say. We’re not there to tell you what you want, though we’re more than happy to help in any way that we can.

But how do we train our employees to respect customers? By respecting our employees. The best way to teach is through action. We don’t buy the whole “do as I say, not as I do” nonsense.

Everything we do is backed up by actions that prove our dedication to our work.

Not Feeling Heard? Call Our Owner

It can be hard to tell who is in charge at some contracting companies. When there are so many subcontractors and random people there each day, the value of a close-knit team is lost.

At Clemens Home Solutions, we’re family.

If you’re ever in doubt, feel free to call our owner directly. Shawn Clemens is a hands-on owner who loves touching base with clients.

If you ever feel that any part of our PRIDE policy isn’t holding up, call Shawn.

Anything we deliver that isn’t based on accountability, integrity, diligence, and absolute excellence is an oversight on our part, and we want to know about it.

Are you interested in working with Clemens Home Solutions for your exterior home remodeling needs? Call us today at (765) 741-8214 for your free estimate in Central Indiana.

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